Merlin Up Travel Limit Misadjusted or Obstruction at Header

Door will not open fully; it stops short of the usual open position without any error code.

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Possible Causes

Up limit set too low, Opener arm hitting stop, Door hitting obstruction near header, Bent top panel

How to Fix / Troubleshooting

Safety first: Keep clear of the door path while adjusting.

  • Check for obstructions: Inspect the area above the door and near the header for pipes, beams, or brackets limiting travel.
  • Adjust UP limit: Use the Merlin control panel or limit screws to increase the open travel slightly. Test after each adjustment.
  • Inspect top panel and arm: Ensure the opener arm is not binding or hitting the door track or ceiling. Reposition the header bracket if necessary.
  • Run full cycle: Confirm the door opens fully without hitting anything and closes properly.
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Repair Difficulty

Easy 2/5
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