Mighty Mule Improper Door Arm Position or Backdrive

Opener operates normally but door does not lock securely when closed; can be lifted easily by hand.

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Possible Causes

Door arm not in proper locked position at floor, Travel limit set too high, Weak internal opener brake, Lightweight door with no manual lock

How to Fix / Troubleshooting

Safety first: Be aware of security risk until corrected.

  • Check closed position: Ensure the door fully contacts the floor and the curved arm is slightly past vertical when closed, creating a locking effect.
  • Adjust down travel: Reduce the down limit slightly so the arm moves into a more secure position without overloading the door.
  • Add manual lock: For improved security, consider installing a manual slide lock on the door (ensure it is always unlocked before operating the opener).
  • Test resistance: With the opener engaged and door closed, attempt to lift the door. It should resist moderate force.
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Repair Difficulty

Easy 2/5
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