6 FLASHES
Motorlift
Motor Overload or Thermal Protection Trip
Opener will not run; light flashes six times when a command is given.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Motor overheated from repeated cycles, Jammed door causing motor strain, Failing motor windings, Defective motor thermal protector
How to Fix / Troubleshooting
Safety first: Disconnect power before inspecting the motor or rail. Do not bypass thermal protection devices.
Steps to address:
- Allow motor to cool: If the opener has been used repeatedly, leave it unplugged for 20–30 minutes to allow the internal thermal protector to reset.
- Check door movement: Pull the emergency release and move the door manually. If it is heavy or binds, have the door hardware and springs serviced.
- Inspect the rail and trolley: Look for obstructions, bent rail, or a jammed trolley. Clear any obstructions and straighten minor bends carefully.
- Check motor for burning smell: With the cover removed, smell near the motor housing. A strong burnt odor may indicate failing windings; in this case, the motor assembly should be replaced.
- Test after cooling: Restore power and try a single open/close cycle. If the 6-flash error returns quickly, the motor or thermal protector is likely defective and should be replaced.
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Repair Difficulty
Hard
4/5
Required Part
Motorlift Motor Assembly
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