Motorlift Broken Torsion or Extension Spring (Door Hardware)

Garage door opener does not move door; torsion spring above door is broken.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Normal metal fatigue, Lack of spring maintenance, Incorrect spring size for door weight

How to Fix / Troubleshooting

Critical safety warning: Do not attempt to replace torsion springs yourself unless you are a trained professional with proper tools. Springs are under extreme tension and can cause serious injury or death.

What you can safely do:

  • Disconnect opener: Pull the emergency release to disconnect the Motorlift opener from the door.
  • Do not operate opener: Do not try to open the door with the opener; this can damage the opener and rail.
  • Call a professional: Contact a qualified garage door service company to replace the broken spring(s) and balance the door.
  • After repair: Once springs are replaced and the door is balanced, reconnect the opener and test operation.
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Repair Difficulty

Professional Required 5/5
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