Overhead Door opener LED flashes 10 times and lights stay on, door will not move

Safety first: Do not bypass thermal protection. It prevents motor damage and fire risk.

• 1. Allow the opener to cool: Leave the opener powered but unused for at least 20–30 minutes. Many Overhead Door units will reset automatically after cooling.
• 2. Check for excessive use: If the opener is used many times in a short period (e.g., commercial-like use), reduce the duty cycle or consider a commercial-grade opener.
• 3. Inspect door balance and hardware: A heavy or binding door causes overheating. Disconnect the opener and test the door by hand. Correct any spring or track issues via a professional.
• 4. Check ventilation around opener: Ensure the opener is not enclosed tightly against insulation or ceiling material that traps heat.
• 5. Test after cooldown: After cooling, try operating the door. If the 10-flash code returns quickly under normal use, the motor's thermal sensor or motor windings may be failing.
• 6. Replace motor assembly if needed: On most models, the thermal protector is integrated with the motor. Replace the motor assembly with an Overhead Door-compatible unit if it trips prematurely.