Overhead Door
Door Arm or Bracket Disconnection
Garage door opener carriage moves but door does not move (door arm disconnected) on Overhead Door opener
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Possible Causes
Loose door arm bolts, Broken door bracket, Sheared clevis pin, Incorrect installation
How to Fix / Troubleshooting
Safety first: Ensure the door is fully closed and stable before reconnecting the arm.
- 1. Inspect door arm connection: Check where the opener arm attaches to the door bracket. Look for missing clevis pins or bolts.
- 2. Reinstall hardware: Use proper clevis pins and cotter pins or bolts and lock nuts to reconnect the arm to the door bracket.
- 3. Check door bracket: Ensure the bracket is securely fastened to the top section of the door with appropriate screws.
- 4. Tighten all arm joints: Tighten the bolts at the curved and straight arm connection.
- 5. Test operation: Run the opener and observe the door. Adjust travel limits if necessary.
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Repair Difficulty
Easy
2/5
Required Part
Door Arm and Door Bracket Kit
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