Garage door will not close from remote or wall button unless wall button is held down continuously

Safety first: Holding the wall button bypasses the safety sensors on many models. Use this only for testing and never as a permanent solution.

• 1. Inspect sensor LEDs: Check that both safety sensors near the floor have solid LEDs. If one is off or flickering, alignment or wiring is the issue.
• 2. Clear obstructions and clean lenses: Remove any items in the sensor path and clean the lenses with a soft cloth.
• 3. Realign sensors: Loosen the mounting brackets and adjust until both LEDs are solid. Tighten brackets while holding alignment.
• 4. Check for sunlight interference: If the sun shines directly into a sensor, shade it temporarily and test. If this resolves the issue, consider installing sun shields or slightly repositioning the sensors.
• 5. Inspect wiring: Look for damaged or loose wires at the sensors and opener terminals. Repair or replace as needed.
• 6. Test normal operation: Once sensors are working, the door should close with a single press of the wall button or remote without holding the button.