Ryobi garage door opener runs but the door does not move; trolley stays in place on the rail.

Safety first: Ensure the door is fully closed or securely propped before re-engaging the trolley.

• 1. Check trolley position: Look at the trolley on the rail. If it is not connected to the door arm, the release is disengaged.
• 2. Re-engage trolley: On most Ryobi models, pull the emergency release cord toward the opener or door (per manual) until the latch clicks back into the engaged position.
• 3. Run opener: Activate the opener. The trolley should move and automatically reconnect to the door arm. If it passes without latching, inspect the latch for damage.
• 4. Inspect trolley: If the latch is broken or worn, replace the trolley carriage with a compatible Ryobi trolley assembly.