Ryobi Door Cable or Spring System Problem (Not Opener)

Ryobi opener runs, but the door opens crooked or one side lags behind the other.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Frayed or off-spool lift cable, Broken cable drum, Uneven spring tension, Bent door panel

How to Fix / Troubleshooting

Safety first: This is a critical safety issue. Do not operate the opener or door. Door cables and springs are under extreme tension.

  • 1. Disconnect opener: Pull the emergency release and do not attempt to move the door further.
  • 2. Visual inspection only: Look at the cables on both sides. If one is loose, off the drum, or frayed, or if a spring is broken, do not touch them.
  • 3. Call a professional: Contact a qualified garage door technician to repair cables, drums, and springs. After repair, reconnect the Ryobi opener and recalibrate travel if needed.
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Repair Difficulty

Professional Required 5/5
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