Skylink Back‑Drive or Spring Tension Issue

Door closes then immediately reopens a few inches

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Door over‑balanced (springs too strong), Incorrect spring adjustment, Light door on heavy‑duty opener setting, Encoder misinterpretation of load

How to Fix / Troubleshooting

Safety first: Do not attempt to adjust torsion or extension springs yourself; this is dangerous and should be done by a professional.

Check balance: Disconnect the opener and move the door by hand. If it flies open or is very light, springs may be over‑tensioned.
Call a professional: Have a qualified garage door technician adjust spring tension to properly balance the door.
Re‑learn travel: After spring adjustment, run the Skylink opener’s travel/force learn procedure so it can adapt to the corrected load.

Repair Difficulty

Professional Required 5/5