E11
Skylink
Backup Battery Low or Not Detected
Backup battery indicator flashing; E11 or battery icon error on control panel
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Possible Causes
Aged backup battery, Loose battery connector, Blown battery fuse on control board, Defective charging circuit
How to Fix / Troubleshooting
Safety first: Unplug the opener before opening the battery compartment. Observe polarity when handling batteries.
- Locate battery: Open the Skylink opener’s battery compartment (usually on the side or back of the head unit). Identify the 12V sealed lead‑acid or proprietary Skylink backup battery.
- Check connections: Ensure the battery spade connectors are firmly attached and free of corrosion. Clean contacts with a dry cloth if needed.
- Replace battery: If the battery is more than 3–5 years old or visibly swollen, replace it with the correct Skylink backup battery model.
- Inspect fuse: Some models include an inline fuse for the battery circuit. Check and replace with the same rating if blown.
- Test after charge: Plug the opener back in and allow several hours for charging. If E11 persists with a new battery and good fuse, the charging circuit on the Skylink main control board may be defective.
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Repair Difficulty
Easy
2/5
Required Part
Skylink Backup Battery
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