E19
Skylink Obstruction / Force Reversal Triggered

Door opens or closes partially then reverses; E19 or similar obstruction code

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Debris in tracks, Bent track or roller bracket, Loose door panel hardware, Excessive force setting masking mechanical issue

How to Fix / Troubleshooting

Safety first: Disconnect power and secure the door before working on tracks or hardware.

  • Inspect tracks: Look for stones, screws, or other debris in the vertical and horizontal tracks. Remove any obstructions.
  • Check alignment: Ensure tracks are plumb and parallel. Loosen mounting bolts slightly, tap tracks into alignment, and retighten.
  • Examine rollers and hinges: Tighten loose hinge screws and replace bent hinges or damaged rollers.
  • Reset force: Reduce both up and down force settings to Skylink’s recommended starting point, then increase only as needed after mechanical issues are resolved.
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Repair Difficulty

Medium 3/5
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