E15
Sommer Accessory Bus Communication Error

Sommer opener shows E15 and ignores commands from certain accessories.

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Possible Causes

Faulty Sommer accessory (e.g., keypad, wireless wall switch), Reversed polarity on accessory wiring, Shorted accessory bus cable, Too many devices on bus without proper configuration

How to Fix / Troubleshooting

Safety: Disconnect power before plugging or unplugging accessories.

  • 1. Remove all accessories: Disconnect keypads, external receivers, and smart modules from the accessory terminals or bus connector.
  • 2. Power up and test: If E15 clears, reconnect accessories one at a time, testing after each to identify the faulty device.
  • 3. Check wiring polarity: Ensure + and – terminals are not reversed on any wired accessory. Correct any miswiring.
  • 4. Replace defective accessory: If a specific keypad or module causes E15 when connected, replace it with a Sommer‑approved part.
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Repair Difficulty

Easy 2/5

Required Part

Sommer Wireless Keypad or Accessory Module
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