Sommer
General Protection Shutdown
Opener beeps or flashes a pattern but there is no movement; manual indicates service is required but no numeric code is shown.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Repeated obstruction events, Overcurrent protection tripped, Internal self‑test failure, Overheating
How to Fix / Troubleshooting
Safety: Inspect the door and opener thoroughly before repeated testing.
- 1. Power cycle: Unplug the opener for 5 minutes, then plug back in and observe behavior.
- 2. Disconnect door: Run the opener with the door disconnected. If it runs normally, the issue is with the door mechanics.
- 3. Inspect for overheating: If the unit is hot to the touch, allow it to cool and reduce duty cycle (fewer back‑to‑back operations).
- 4. If protection re‑triggers with no load: The motor carriage or control board may be failing internally and should be replaced.
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Repair Difficulty
Hard
4/5
Required Part
Sommer Motor Carriage Assembly
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