Sommer
Keypad Programming or Hardware Failure
Wireless keypad will not operate the door, but remotes and wall button work normally.
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Possible Causes
Dead keypad batteries, Lost programming after power surge, Keypad not compatible with Sommer model, Water‑damaged keypad
How to Fix / Troubleshooting
Safety: Test keypad only when you have a clear view of the door.
- 1. Replace batteries: Open the keypad and install new batteries, observing polarity.
- 2. Re‑program keypad: Follow the Sommer keypad instructions to put the opener into learn mode and enter the PIN. Confirm the opener light flashes to acknowledge.
- 3. Check compatibility: Ensure the keypad model is designed for your Sommer opener frequency and series.
- 4. Inspect for moisture: If the keypad is cracked or waterlogged, replace it with a new Sommer‑compatible keypad.
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Repair Difficulty
Very Easy
1/5
Required Part
Sommer Wireless Keypad
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