E5
American Standard Thermal Overload / Overheating

Disposal stops unexpectedly during operation and will not restart until cooled; some smart modules may show E5 for thermal overload trip.

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Possible Causes

Running disposal for extended periods without rest, Grinding very hard materials causing high load, Blocked ventilation around motor housing, Failing motor with increased internal resistance

How to Fix / Troubleshooting

Safety first: Turn OFF the wall switch and allow the unit to cool for at least 15–20 minutes before attempting reset.

  • Allow cooling: Do not repeatedly try to start a hot motor. Let the American Standard disposal cool completely.
  • Press reset: After cooling, press the red reset button on the bottom of the unit until it clicks.
  • Reduce load: When restarting, run strong cold water and feed only small amounts of food at a time. Avoid bones, fruit pits, and fibrous materials.
  • Check ventilation: Ensure stored items under the sink are not packed tightly around the disposal, blocking airflow around the motor housing.
  • Persistent overheating: If the unit overheats and trips again with light use, the motor is likely failing. Plan for replacement of the disposal.
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Repair Difficulty

Easy 2/5

Required Part

Motor and Thermal Overload Protector
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