Astracast disposal will not run unless the sink stopper is in a specific position (batch-feed style).

Safety First: Unplug the disposal or turn OFF power at the breaker before inspecting the stopper mechanism.

• Step 1 – Clean stopper and opening: Remove the batch-feed stopper and clean it and the sink opening thoroughly to remove debris.
• Step 2 – Inspect stopper: Check for cracks, missing magnets, or worn sealing surfaces. Replace with an Astracast-compatible stopper if damaged.
• Step 3 – Test positions: Restore power and test the disposal by rotating the stopper through its operating positions. Note any dead spots.
• Step 4 – Internal switch: If the unit only works intermittently despite a good stopper, the internal batch-feed switch may be failing and the unit should be replaced.

Warning: Do not attempt to bypass the batch-feed safety switch; it prevents accidental activation.