E14
Astracast Short Circuit or Ground Fault

Astracast disposal trips the household circuit breaker or RCD/GFCI immediately when switched on.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Water intrusion into Astracast motor housing, Pinched or damaged power cable, Shorted motor windings, Loose wire contacting metal housing in junction box

How to Fix / Troubleshooting

Safety First: Leave the breaker OFF and unplug the unit if possible. Do not repeatedly reset a breaker that trips instantly.

  • Step 1 – Inspect for leaks: Check for any signs of water around the disposal, especially at the bottom and junction box. Fix any plumbing leaks before proceeding.
  • Step 2 – Check power cord and plug: For corded models, inspect the cord and plug for damage. Replace if insulation is cut or melted.
  • Step 3 – Inspect junction box: Open the Astracast junction box and look for bare wires touching the metal housing or each other. Correct and re-insulate as needed.
  • Step 4 – Isolation test: Disconnect the disposal wires from the supply and cap them. Turn the breaker ON. If it holds, the fault is in the disposal; if it still trips, the issue is in the house wiring.
  • Step 5 – Replace disposal: If the breaker only trips when the Astracast unit is connected, the motor or internal wiring is shorted and the unit should be replaced.

Warning: Ground faults near water are extremely dangerous; if unsure, contact a qualified electrician.

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Repair Difficulty

Professional Required 5/5

Required Part

Astracast complete disposal unit
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