Disposal hums loudly when switch is turned on but the grinding plate does not spin

Safety first: Turn OFF the wall switch and the circuit breaker. Never put your hand into the Evergrind disposal while it is connected to power.

• Use the supplied jam-buster wrench: Insert the Evergrind hex (Allen) wrench into the hex socket at the bottom center of the disposer. Rock it back and forth firmly to free the jammed turntable.
• Clear the chamber from above: With power still OFF, use tongs or pliers to remove any foreign objects (bones, utensils, glass) from the Evergrind grinding chamber.
• Reset overload: Press the red reset button on the bottom of the Evergrind unit until it clicks.
• Test operation: Restore power, run cold water, and briefly turn on the switch. If the unit spins freely and no longer hums, the jam is cleared.
• If the wrench will not turn or unit still only hums: The motor rotor or bearings may be seized. Replacement of the Evergrind disposer is recommended.