Disposal runs but makes a loud metal-on-metal grinding or scraping noise

Safety first: Turn OFF the wall switch and unplug or disconnect power. Never reach into the Evergrind chamber with your hand.

• Remove splash guard: Lift out the Evergrind rubber splash baffle from the sink opening if it is removable.
• Locate object: Use a flashlight to inspect the grinding chamber. Use tongs or needle-nose pliers to remove any foreign objects (spoons, bottle caps, screws, glass).
• Rotate plate manually: Insert a wooden dowel or the Evergrind wrench from below to rotate the turntable and expose hidden objects.
• Reinstall baffle and test: Replace the Evergrind splash guard, restore power, run water, and briefly operate the unit. Noise should be normal.
• If noise persists with no objects found: The shredder ring or impellers may be damaged; consider replacing the Evergrind disposer.