Franke Partial Jam / Intermittent Obstruction

Garbage disposal makes a clicking sound but the grinding plate only moves slightly back and forth.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Small hard object wedged under impeller, Damaged section of grind ring, Bent impeller lug catching on ring, Debris lodged between plate and housing

How to Fix / Troubleshooting

Safety first: Turn OFF power at the breaker.

  • Manual rotation: Use an Allen key to rotate the shaft fully 360° several times. Note any tight spots.
  • Remove obstruction: From the sink opening, use tongs to remove any object at the point where rotation binds.
  • Inspect grind ring: Use a flashlight to look for damaged or protruding sections of the Franke grind ring. If damaged, the ring or entire grinding assembly may need replacement.
  • Test operation: Restore power and test with water only. If clicking persists, replace the Franke grinding plate and grind ring assembly.
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Repair Difficulty

Medium 3/5

Required Part

Franke grinding plate and grind ring assembly
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