McAlpine Tripped Reset or Open Thermal Protector

Disposal will not turn on, no sound, but the wall outlet has power and the breaker is not tripped.

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Possible Causes

Tripped McAlpine reset button, Overheated motor from previous jam, Faulty internal thermal protector, Loose live connection at terminal block

How to Fix / Troubleshooting

Safety first: Turn off the wall switch and isolate power at the breaker.

  • Press the reset button: Locate the reset button on the underside of the McAlpine disposal and press firmly until it clicks.
  • Allow cooling time: If the unit was recently overloaded, wait 10–15 minutes before attempting to restart.
  • Check internal terminals: With power off, remove the lower cover and tighten the live and neutral terminal screws.
  • Test operation: Restore power and briefly switch the unit on. If it still does not respond, the internal protector or motor may have failed.
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Repair Difficulty

Easy 2/5

Required Part

Reset Button / Thermal Protector
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