Garbage disposal is stuck; Allen wrench will not turn motor from bottom

Safety first: Turn OFF power at the breaker and verify the switch is off. Do not apply excessive force that could crack the housing.

• Step 1 – Inspect from top: Shine a flashlight into the chamber and use tongs to remove any visible large objects (utensils, screws, stones).
• Step 2 – Try reverse rotation: Insert the Allen wrench into the bottom hex socket and attempt to rock it back and forth gently rather than forcing a full turn.
• Step 3 – Use wooden lever: From above, use a wooden stick to apply leverage to the impellers while gently turning from below.
• Step 4 – Avoid over-torquing: If the shaft will not move at all, forcing it can crack the motor housing or break internal parts.
• Step 5 – Replace if immovable: If the jam cannot be cleared with reasonable force, remove and replace the disposal.