Whirlaway
Failed Motor or Internal Overload
Garbage disposal will not turn on, but reset button is not tripped and outlet has power
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Open motor winding in Whirlaway motor, Failed internal overload protector, Defective start capacitor (if equipped), Internal wiring failure
How to Fix / Troubleshooting
Safety first: Turn OFF power at the breaker and unplug the disposal if it has a cord.
- Step 1 – Confirm power at unit: Use a non-contact voltage tester or multimeter at the disposal’s power leads or outlet to verify that power is present when the switch is ON.
- Step 2 – Check for jams: Use the bottom hex socket and a wooden stick to ensure the rotor turns freely. A locked rotor can mimic a dead motor.
- Step 3 – Press reset: Even if it does not appear tripped, press the red reset button firmly.
- Step 4 – Test again: Restore power and try to run the unit. If there is still no sound or movement and power is confirmed, the internal motor or overload is failed.
- Step 5 – Replace disposal: Whirlaway motors and internal overloads are not typically serviceable. Replace the entire disposal unit.
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Repair Difficulty
Medium
3/5
Required Part
Motor and Internal Overload Protector
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