Prr
AquaRest Spas Pump Relay or Pump Error

Display shows PRR or PUMP ERR; jets may not run or may shut off quickly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed pump relay on control board, Shorted or seized jet pump motor, Loose pump wiring at control pack, Overcurrent protection tripping due to pump load

How to Fix / Troubleshooting

Safety: Turn off power at the breaker before touching any electrical connections.

  • Step 1 – Check pump operation: With power on, attempt to start the jets. Listen for humming, clicking, or no sound. A loud hum with no rotation suggests a seized pump.
  • Step 2 – Inspect wiring: Turn power off. Open the equipment bay and verify that the jet pump's power cord is firmly plugged into the correct pump receptacle on the AquaRest control pack. Check for burned or discolored connectors.
  • Step 3 – Check for obstructions: Ensure slice valves are fully open and that there are no visible obstructions at the pump suction fittings.
  • Step 4 – Test pump manually: If qualified, disconnect the pump and test it on a known-good circuit with proper protection to confirm whether the motor runs. Replace the pump if it fails to start or trips breakers.

If the pump tests good but PRR persists, the control board pump relay may be defective and should be replaced by a technician.

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Repair Difficulty

Hard 4/5

Required Part

Jet Pump Assembly
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