Aquaterra Spas Water Chemistry Imbalance / Contamination

Spa water is foamy and has an unpleasant odor, but no error codes are displayed.

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Possible Causes

High dissolved solids from body oils and soaps, Low sanitizer level, Incorrect pH or alkalinity, Dirty filter cartridge

How to Fix / Troubleshooting

Safety first: Avoid using the spa until water chemistry is corrected.

  • Test water: Use Aquaterra-approved test strips or a liquid kit to check sanitizer, pH, and alkalinity.
  • Shock treatment: Add a non-chlorine shock or chlorine shock according to label directions to oxidize contaminants.
  • Adjust balance: Bring pH and alkalinity into the recommended range for Aquaterra Spas.
  • Clean filter: Remove and thoroughly clean the filter cartridge. Replace if more than 1–2 years old.
  • Drain and refill if needed: If foam and odor persist, drain the spa completely, clean the shell, and refill with fresh water.

Persistent water quality issues may require consultation with a pool/spa water specialist.

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Repair Difficulty

Very Easy 1/5

Required Part

Filter Cartridge
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