Aquavia Spa
Keypad / Topside Panel Failure
Topside control panel buttons are unresponsive or only some buttons work.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn keypad membrane, Moisture under panel, Damaged ribbon cable, Faulty keypad interface on control board
How to Fix / Troubleshooting
Safety first: Turn off power before removing the topside panel.
- Dry and clean: Inspect under the panel for moisture. Dry thoroughly and ensure the gasket is intact to prevent future ingress.
- Check ribbon cable: Ensure the cable is fully seated at both the keypad and control board. Look for visible damage.
- Test with replacement panel: If available, connect a known-good Aquavia topside panel. If the spa responds normally, replace the original panel.
- Board diagnosis: If a new panel does not resolve the issue, the control board keypad interface may be defective and require replacement.
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Repair Difficulty
Medium
3/5
Required Part
Topside Control Panel
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