COOL
Artesian Spas Cool Water Protection / Gradual Heat-Up Mode

Display shows COOL and spa will not heat to set temperature immediately after refill or long standby

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Possible Causes

Recently refilled spa with cold water, Ambient temperature very low, Sensor detecting rapid temperature drop

How to Fix / Troubleshooting

COOL is typically an informational message indicating the water is significantly below the set temperature.

  • Verify water level and flow: Ensure the spa is properly filled and filters are clean.
  • Allow time to heat: Close the cover and allow several hours for the heater to bring the water up to temperature. Large Artesian spas can take 12–24 hours to reach setpoint from cold.
  • Check for actual heating: Confirm that the heater indicator is on and that the water temperature is slowly rising over time.

If COOL persists and the water does not warm, troubleshoot as a no-heat condition (heater, sensors, or control board).

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Repair Difficulty

Very Easy 1/5
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