Artisan Spas No Heat Condition

Spa does not heat, water stays at or near ambient temperature, but pumps and jets work normally.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed heater element, Faulty heater relay on control board, Open high-limit switch, Temperature set too low or in economy/sleep mode

How to Fix / Troubleshooting

Safety first: Turn off power before testing heater terminals or opening the control pack.

  • Verify settings: Ensure the set temperature is above current water temperature and that the spa is in Standard/Ready mode.
  • Check for heat indicator: When heating is called for, the heat icon or indicator should be on. Listen for a relay click in the control pack.
  • Test heater voltage (advanced): With a multimeter and power on, a technician can measure voltage across the heater terminals. Proper voltage with no heating indicates a bad heater element; no voltage indicates a control/relay issue.

Heater or control board replacement should be performed by a qualified spa technician due to high voltage exposure.

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Repair Difficulty

Professional Required 5/5

Required Part

Heater Assembly
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