Artisan Spas Keypad / Topside Control Failure

Topside control panel buttons are unresponsive or only some buttons work.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Moisture intrusion under keypad overlay, Damaged ribbon cable, Worn button contacts, Control board keypad input failure

Safety first: Turn off power before disconnecting the topside panel.

Inspect panel surface: Look for cracks or water under the overlay. Dry gently if damp.
Check ribbon cable: Ensure the cable is fully seated at the control board and not pinched or damaged.

If buttons remain unresponsive, the topside control panel usually needs replacement with an Artisan-compatible unit.

Medium 3/5

Topside Control Panel

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