E01
Avenli Water Flow Protection / Low Flow Fault

Control panel displays E01 and the hot tub will not start heating or run filtration.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Clogged filter cartridge, Partially closed water inlet/outlet, Airlock in circulation line, Weak or obstructed circulation pump

How to Fix / Troubleshooting

Safety first: Unplug the Avenli spa from the mains before opening any access panels or handling water connections.

  • Check water level: Ensure the water level is between the MIN and MAX marks on the spa wall. Low water can trigger flow protection.
  • Clean or replace the filter:
    • Remove the filter cartridge from the filter housing inside the spa.
    • Rinse thoroughly from the inside out with a garden hose.
    • If the pleats are collapsed, slimy, or discolored, replace with a compatible Avenli filter cartridge.
  • Bleed air from the system:
    • With the spa filled, briefly loosen the filter housing or a hose connection at the highest point to let trapped air escape, then retighten.
    • Plug the spa back in and run the filtration mode for several minutes.
  • Inspect circulation pump:
    • Listen for the pump when filtration is commanded ON.
    • If it hums but no water moves, the circulation pump impeller may be jammed. Disconnect power, remove the pump access cover, and check for debris at the impeller.
    • If the pump is silent and does not attempt to start, the circulation pump assembly may have failed and should be replaced.
  • Reset the spa: After cleaning and bleeding, unplug for 5 minutes, plug back in, and restart. If E01 returns immediately, further diagnosis of the flow sensor or pump wiring is required.
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Repair Difficulty

Medium 3/5

Required Part

Circulation Pump Assembly
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