E15
Avenli Dry-Fire Protection / No Water in Heater

E15 displayed and the spa stops heating shortly after starting; may coincide with noisy pump operation.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Airlock in heater, Blocked filter preventing flow, Pump not primed, Heater installed above water level causing air pockets

How to Fix / Troubleshooting

Safety first: Unplug the spa before loosening any fittings. Hot water and pressure can cause burns.

  • Check water level and filter:
    • Ensure the spa is filled to the correct level.
    • Remove and clean or replace the Avenli filter cartridge.
  • Bleed air from heater:
    • Locate the highest hose connection near the heater tube.
    • With the spa unplugged, slightly loosen the clamp or fitting until air and a small amount of water escape, then retighten.
  • Prime the pump:
    • Reconnect power and run filtration only for several minutes to confirm steady water flow.
  • Reset error: Unplug for 5 minutes, reconnect, and enable heating. If E15 returns quickly, the flow sensor or dry-fire detection circuit may be faulty and the heater assembly or control box may need replacement.
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Repair Difficulty

Medium 3/5

Required Part

Heater Tube Assembly
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