E18
Avenli Display / Sensor Data Communication Fault

E18 error and the spa shows no or incorrect water temperature; display may show dashes or unrealistic values.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose display ribbon cable, Faulty display driver on PCB, Intermittent sensor data line, Moisture on display board

How to Fix / Troubleshooting

Safety first: Disconnect power before opening the keypad or control box.

  • Check display connections:
    • Remove the topside control panel and inspect the ribbon cable to the main PCB.
    • Reseat the connector at both ends.
  • Inspect for moisture:
    • Look for condensation on the display board and dry gently if present.
  • Verify sensor connections:
    • Ensure the water temperature sensor and ambient sensor connectors are firmly plugged into the PCB.
  • Reset system: Unplug for 5–10 minutes, reconnect, and test. If E18 persists, the display board or main PCB may need replacement.
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Repair Difficulty

Hard 4/5

Required Part

Keypad / Display Board
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