Bestway Keypad / Control Panel Failure

Topside control buttons are unresponsive or work intermittently

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Water ingress under keypad, Worn or cracked membrane switches, Loose keypad cable, Contamination on button contacts

How to Fix / Troubleshooting

Safety first: Unplug the spa before inspecting the control panel.

  • Dry the panel: Wipe the control panel dry and protect it from direct rain or splashing.
  • Check for physical damage: Look for cracks, lifted edges, or signs of water under the display.
  • Power reset: Unplug for 10 minutes and reconnect to see if responsiveness improves.

If buttons remain unresponsive, the keypad assembly or its cable is likely faulty. Replacement of the topside control panel should be carried out by a technician or according to Bestway's service instructions.

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Repair Difficulty

Medium 3/5

Required Part

Topside Control Panel / Keypad
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