Spa does not heat, water stays at or near ambient temperature even though pumps run and no error code is displayed.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Turn off power at the GFCI breaker before accessing the heater or control pack.
- Confirm mode and setpoint: Ensure the spa is in Standard mode and the set temperature is above current water temperature.
- Check for warm return: With pumps running, feel the heater return jet. If it never warms after 30–60 minutes, the heater may not be energizing.
- Inspect heater and wiring: Look for burn marks or loose connections at the heater terminals.
- Clean filters and verify flow: Poor flow can cause the heater to shut off on high-limit without showing a code.
Electrical testing of the heater and control board should be done by a spa technician. Replace the heater assembly if the element is open or shorted.
Repair Difficulty
Required Part
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