Strong chemical or plastic smell from spa water, irritating eyes and nose.

Safety first: Avoid soaking until water chemistry is corrected.

• 1. Test water: Use a reliable test strip or kit to check free chlorine/bromine, pH, alkalinity, and calcium hardness.
• 2. Adjust sanitizer: If sanitizer is high, remove the cover and run jets to allow levels to drop naturally, or partially drain and refill.
• 3. Balance pH: Adjust pH into the 7.2–7.8 range using pH increaser or decreaser as needed.
• 4. Flush plumbing (if recurring): Use a spa system flush product before the next drain/refill to remove biofilm from Freeflow plumbing.

Persistent odor despite proper chemistry may indicate hidden contamination; consider a full drain, line flush, and refill.