Freeflow Spas Keypad / Topside Control Failure

Topside control panel buttons are unresponsive or only some buttons work.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Moisture intrusion into keypad, Worn membrane switches, Damaged keypad cable, Faulty control board keypad input

Safety first: Turn off power before removing the topside panel.

1. Inspect panel surface: Look for cracks, bubbling, or water under the overlay that could indicate moisture damage.
2. Check cable connection: From inside the equipment bay, verify the keypad ribbon cable is firmly plugged into the control board.
3. Dry area: If moisture is present, gently dry and allow time with the cover open before re-energizing.

If only certain buttons fail or the issue persists, the keypad assembly likely needs replacement with the correct Freeflow panel.

Medium 3/5

Topside Control Panel

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