drY
Hanscraft Severe Dry-Fire Condition

drY error; spa indicates heater is running without adequate water and may shut down completely.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

No water in heater tube, Completely blocked suction, Failed circulation pump, Incorrect plumbing after service

How to Fix / Troubleshooting

Critical safety: Turn off power immediately at the breaker. Do not attempt to run the spa until the cause is found.

  • Inspect water level and leaks: Ensure the spa is full and check for major leaks that could have drained water from the equipment bay.
  • Check suction and return: Verify that suction covers are not blocked and that there is no closed valve isolating the heater.
  • Inspect heater tube: Look for discoloration or warping of the stainless heater tube, which indicates overheating and possible damage.

If the heater has been dry-fired, it is often necessary to replace the heater assembly. Have a Hanscraft technician evaluate the heater and circulation system before restarting.

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Repair Difficulty

Professional Required 5/5

Required Part

Hanscraft Heater Assembly
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