F11
Hanscraft Ozone Generator / Auxiliary Output Fault

F11 error; ozone or auxiliary equipment may not operate correctly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed ozone generator, Shorted ozone cable, Incorrect auxiliary wiring, Faulty relay on control board

How to Fix / Troubleshooting

Safety: Turn off power at the breaker before working on ozone or auxiliary circuits.

  • Inspect ozone unit: Locate the Hanscraft ozone generator in the equipment bay. Check for burn marks, melted housing, or water damage.
  • Check tubing and check valve: Ensure the ozone tubing is connected properly and the check valve is oriented correctly to prevent water backflow into the generator.
  • Disconnect ozone temporarily: Unplug the ozone generator from the control board and restore power. If F11 clears, the ozone unit is likely defective and should be replaced.

Because ozone units operate at high voltage internally, replacement is safer than repair. Use a Hanscraft-compatible ozone generator and follow installation instructions.

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Repair Difficulty

Medium 3/5

Required Part

Hanscraft Ozone Generator
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