F12
Hanscraft Real-Time Clock / Programming Error

F12 code; spa may not run scheduled filtration cycles or may ignore timer settings.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Control firmware glitch, Power interruptions, Failed clock circuit on control board, Corrupted user settings

How to Fix / Troubleshooting

Safety: Always turn off power at the breaker before removing the control box cover.

  • Factory reset: With power on, use the Hanscraft topside control to perform a system reset or restore factory settings (refer to the user manual for the specific key sequence).
  • Reprogram filtration cycles: After reset, re-enter the correct time and filtration/heating schedules.
  • Check for frequent power loss: If your spa loses power often, consider installing an uninterruptible power supply (UPS) for the control circuit or improving the reliability of the dedicated spa circuit.

If F12 returns after a reset and stable power, the control board’s clock circuit may be defective and the board will need replacement.

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Repair Difficulty

Medium 3/5

Required Part

Hanscraft Control Board
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