F3
Hanscraft Heater Relay or Heater Circuit Failure

F3 error appears and the heater will not turn on; spa may maintain circulation but no temperature rise.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed heater relay on Hanscraft control board, Open heater element, Burned heater terminals, Loose heater wiring

How to Fix / Troubleshooting

Danger: High voltage present. Turn OFF power at the main breaker and verify with a non-contact voltage tester before touching any wiring.

  • Visual inspection of heater: Remove the equipment panel and locate the stainless steel heater tube. Inspect for burn marks, melted insulation, or corrosion at the heater terminals.
  • Check heater connections: Ensure all heater terminal nuts are tight and that the wires are not discolored or brittle. Tighten gently if loose, avoiding over-torque.
  • Measure heater resistance: With power OFF and wires removed from the heater terminals, use a multimeter to measure resistance across the heater element. Typical values are between 8–15 ohms depending on wattage. Infinite resistance indicates an open heater that must be replaced.
  • Inspect control board relays: Look for darkened or cracked heater relays on the Hanscraft control PCB. Burned relays require board repair or replacement.

Because this involves high-voltage heater circuits, if you are not experienced with electrical testing, contact a qualified spa technician to replace the heater or control board.

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Repair Difficulty

Professional Required 5/5

Required Part

Hanscraft Heater Assembly
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