ICE
Hot Spring Freeze Protection Mode

Display shows “ICE”; pumps may run automatically even when spa is “off”.

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Possible Causes

Water temperature near freezing, Temperature sensor detecting low temp, Spa installed in cold climate without continuous heating

How to Fix / Troubleshooting

Safety first: Do not shut off power in freezing conditions; this mode protects plumbing from freeze damage.

  • Keep cover on: Ensure the spa cover is closed and in good condition to retain heat.
  • Verify heater operation: Confirm the heater is enabled and that the spa is set to a normal operating temperature (e.g., 100°F).
  • Check water level: Low water can reduce heat transfer and trigger ICE. Top off as needed.
  • Monitor until cleared: ICE will clear automatically once water temperature rises above the freeze threshold.

If ICE appears in mild weather, the temperature sensor may be faulty and should be tested or replaced.

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Repair Difficulty

Easy 2/5

Required Part

Water Temperature Thermistor
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