Hydropool
Keypad Matrix Failure or Moisture Damage
Buttons on the topside control are unresponsive or trigger the wrong functions.
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Possible Causes
Water ingress into Hydropool topside, Worn or cracked keypad overlay, Corroded keypad contacts, Faulty topside cable
How to Fix / Troubleshooting
Safety: Turn off power before unplugging the topside.
- Power reset: Turn the spa OFF and ON to rule out a temporary software glitch.
- Inspect keypad: Check for physical damage, bubbling, or water under the overlay.
- Reseat cable: Unplug and replug the topside cable at the control pack, ensuring a snug fit.
- Panel replacement: If specific buttons consistently fail or misbehave, replace the Hydropool topside control panel.
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Repair Difficulty
Easy
2/5
Required Part
Hydropool topside control panel
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