LOC
Hydropool Panel Lock / Child Lock Activated

Display shows LOC or LOCK; buttons on the topside control are unresponsive.

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Possible Causes

User-activated keypad lock function, Stuck or damaged topside control buttons, Moisture intrusion into Hydropool topside panel

How to Fix / Troubleshooting

Safety: No electrical work is required for basic unlocking.

  • Unlock sequence: Refer to your Hydropool user manual for the specific unlock procedure. Commonly, pressing and holding certain buttons (e.g., Temperature Up and Down together for 3–5 seconds) will toggle the lock.
  • Power reset: If the unlock sequence fails, turn power OFF for 1–2 minutes and back ON. Try the unlock sequence again.
  • Inspect panel: Check the topside control for signs of water under the display or stuck keys. If buttons feel mushy or do not click, the panel may be water-damaged.
  • Replace topside if needed: A failed Hydropool topside control panel should be replaced with the correct model number to ensure compatibility.
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Repair Difficulty

Very Easy 1/5

Required Part

Hydropool topside control panel
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