E98
Intex
RCD/GFCI or Ground Fault Protection Error
Control panel shows E98 and spa shuts down immediately after start
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Ground fault detected by built-in RCD/GFCI, Damaged power cord or plug, Moisture inside heater pump unit, Short circuit in heater or pump motor
How to Fix / Troubleshooting
Safety first: If the RCD/GFCI trips repeatedly, do not continue resetting it. This indicates a potential shock hazard.
- 1. Inspect the power cord and plug:
- Unplug the spa and examine the cord for cuts, burns, or crushed sections.
- If any damage is found, do not use the spa until the cord/plug assembly is replaced.
- 2. Dry the unit:
- Check that the heater pump unit is not sitting in standing water.
- Move it to a dry, level surface and allow 24 hours to dry if it has been exposed to heavy moisture.
- 3. Reset the RCD/GFCI:
- Press TEST, then RESET on the plug.
- Plug into a known-good outlet and try powering on.
- If E98 or tripping persists: There may be an internal ground fault in the heater, pump, or PCB. Do not attempt internal repairs unless qualified; contact Intex or a licensed electrician/technician.
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Repair Difficulty
Professional Required
5/5
Required Part
RCD/GFCI Power Cord Assembly
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