Jacuzzi Water Quality / Sanitation Problem

Jacuzzi spa water is cloudy, foamy, or has a strong chemical or musty odor.

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Possible Causes

Insufficient sanitizer (chlorine/bromine), High dissolved solids, Dirty filter, Biofilm in plumbing

How to Fix / Troubleshooting

Safety: Avoid using the spa until water chemistry is corrected.

  • Test water: Use a test strip or kit to check sanitizer, pH, alkalinity, and hardness.
  • Shock treatment: Add a Jacuzzi-approved spa shock to oxidize contaminants.
  • Clean filter: Remove and deep-clean the filter cartridge or replace if old.
  • Drain and refill: If water is very old or TDS is high, drain the spa, clean the shell, and refill with fresh water.

Persistent odor or slime may indicate biofilm; use a plumbing line purge product before draining.

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Repair Difficulty

Very Easy 1/5

Required Part

Filter Cartridge
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