Lay-Z-Spa
Unresponsive Keypad / Control Panel Failure
Lay-Z-Spa powers on but buttons on the control panel do not respond or respond intermittently.
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Water ingress under membrane keypad, Worn or cracked control panel overlay, Loose keypad ribbon cable, Failed keypad PCB
How to Fix / Troubleshooting
Safety first: Unplug the spa before pressing hard on the panel or attempting any disassembly.
- 1. Dry the panel: Wipe the control panel thoroughly with a dry cloth. If there is visible condensation under the film, allow the unit to dry in a warm, shaded area.
- 2. Avoid pressing too hard: Excessive force can damage the membrane switches. Use light, deliberate presses.
- 3. Power reset: Unplug for 10–15 minutes, then reconnect and test button response.
- 4. Check for physical damage: Look for cracks, lifted edges, or bubbling of the keypad overlay. These indicate water ingress and likely failure.
- Next steps: If buttons remain unresponsive, the keypad assembly or its connection to the main PCB is faulty. Replacement of the top control panel or entire pump/heater unit is required; contact Lay‑Z‑Spa support.
Advertisements
Repair Difficulty
Medium
3/5
Required Part
Top Control Panel / Keypad Assembly
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements