COOL
Marquis Spas Water Temperature Below Safe Heating Threshold

Display shows COOL and heater is disabled until water warms slightly.

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Possible Causes

Very cold fill water, Spa located in freezing conditions, Sensor detecting temperature below minimum heating range, Extended power outage in winter

How to Fix / Troubleshooting

Safety first: In freezing weather, protect plumbing from freezing by temporarily adding a submersible pump or portable heater in the equipment bay if needed.

  • Allow spa to warm: COOL is often informational. As the circulation pump runs, water will gradually warm and the code should clear automatically.
  • Check cover and insulation: Ensure the Marquis spa cover is in good condition and sealed to retain heat.
  • Verify sensor placement: If the sensor is not properly seated in the heater tube or is exposed to cold air, it may read lower than actual water temperature. Inspect and reseat as needed.
  • Monitor for progression: If COOL persists and water does not warm, there may be a heater or sensor issue that requires further diagnosis.
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Repair Difficulty

Very Easy 1/5
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