dr
Master Spas Low Flow / Dry Heater Detected

Display shows dr or DR and heater is disabled, spa may not heat

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Insufficient water flow through heater, Dirty filters, Air lock after refill, Closed valves, Weak or failed primary pump

How to Fix / Troubleshooting

Safety first: Turn off power at the breaker before loosening any unions or valves.

  • Check water level: Ensure water level is above all skimmer openings and filter intakes. Low water can cause air ingestion and low flow.
  • Clean or remove filters: Remove all filter cartridges and run the spa briefly. If the dr code clears and heat resumes, replace or deep-clean the filters.
  • Bleed air from pumps: Loosen the pump unions slightly until water flows steadily, then retighten. This removes trapped air that can prevent priming.
  • Verify pump operation: Run Pump 1 on low and high speed. Confirm strong flow from jets and through the heater return. If the pump hums but does not move water, the Master Spas jet pump may need replacement.
  • Inspect slice valves and plumbing: Make sure all slice valves are fully open and there are no visible kinks or collapsed hoses.
  • Reset system: After correcting flow, power cycle the spa. If dr persists with good flow, the flow detection circuit or pressure switch (if equipped) may be faulty and require professional service.
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Repair Difficulty

Medium 3/5

Required Part

Primary Jet Pump or Filter Cartridge Set
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