E14
NetSpa
Module Identification / Configuration Fault
Display shows E14 and the NetSpa spa cannot detect the motor unit correctly; no functions operate.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Incorrect or incompatible motor unit connected, Internal ID chip failure, Corrupted configuration data, Damaged communication bus between keypad and control
How to Fix / Troubleshooting
Safety first: Unplug the spa before disconnecting or reconnecting any modules.
- Verify model compatibility: Ensure the motor/heater unit is the correct NetSpa model for your spa body. Mixing components from different models can cause E14.
- Check connectors: Inspect any external communication or power connectors between the spa body and motor unit for bent pins or corrosion.
- Factory reset: If supported, perform a factory reset of the control system following the NetSpa manual.
If E14 persists, the internal ID or configuration memory on the control PCB is likely defective. Replacement of the motor/control unit is usually required.
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Repair Difficulty
Professional Required
5/5
Required Part
NetSpa motor/control unit
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